CyberGuard SG575 Manual do Utilizador descarregar pdf (Página 20)

Threat Elimination

When new vulnerabilities are detected against any managed system, The Planet has a variety of

responses available:

C Managed Operating System Update Services

C Server Administrative Services

C Incident Response by CISSP Certified Security Professionals

C Application Specific Updates

Managed Operating System Update Services

The Planet provides comprehensive Microsoft, Sun Solaris, and Red Hat Linux update and security

patch services. RedHat Linux customers are subscribed to the Red Hat network at the Enterprise

level. Microsoft customers are configured with Windows Update, which is monitored and managed

centrally by the Information Security team. General release patches are applied using a maintenance

window defined by the customer using Orbit. Security updates are typically tested and installed

within eight to 20 hours of their release from Microsoft, Sun and Red Hat. The Planet’s security

engineers also monitor Cert and SANS advisories, Sun Solaris Patch Club, Slashdot, Microsoft

TechNet and other operating system watchdog services to stay on top of the latest security issues

and alerts. This additional assistance may be available at no extra charge, depending upon the

Managed Service Level of the servers to be administrated.

Server Administrative Services

The Planet’s Network Operations Engineers are available to assistance with server administration

tasks that provide additional protection. These tasks might include adjustment to the operating

system in order to match new service requirements, installing software, and maintaining user

policies. This additional assistance may be available at no extra charge, depending upon the

Managed Service Level of the servers to be administrated.

Incident Response by Certified Security Engineers

The Planet’s Security Engineering Team is staffed by CISSP and GIAC certified security engineers.

The Security Engineering Team is available 24/7/365 to resolve automated security services and

proactively keep The Planet’s network, and all servers in that network, safe from malicious and

harmful traffic.

At certain Managed Service Levels, the customer will also be assigned a personal technician

assigned to them to be available 24/7 to assist with issues, track problems and provide feedback from

the time an issue is reported until it is resolved. It is this technician’s responsibility to help mitigate

confusion and provide a better channel for the flow of information – with the goal of providing a

satisfied customer.

MC Software Security and Hosting

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 47 48

Sem comentários

CyberGuard SG575 Manual do Utilizador Página 20